From a Patient Outreach Coordinator -After calling on a patient with no response for a couple of months, he finally answered the phone after receiving my voicemail. During our call,…
At Shields, we have many different teams and employees that focus on providing support to our patients and potential patients. One of those is our Patient Outreach Coordinators, whose role…
From a Specialty Pharmacy Liaison– The other day I received a call from one of my breast cancer patients to thank me for connecting her to the Resource Navigator, and…
From a Specialty Pharmacy Liaison – I spoke with a new patient immediately after an appointment last month. She was frustrated and needed help to manage multiple medications between several…
By Philip Carroll, AVP of Sales Earlier this month, I attended the InformaConnect IDN BioPharma Summit 2020 where I was interested in several sessions on value-based contracting, the value of…
From a Shields Clinical Pharmacist – Before calling patients, we spend a good amount of time reviewing their charts, labs and medications to ensure we have a good understanding of…
By Greg Boll, RPh, Director of Network Operations The NASP 2020 Annual Meeting and Expo was held on September 14th-18th in a virtual format and offered its usual variety of…
Happy American Pharmacist month! In honor of the fantastic Clinical Pharmacists at Shields, we will be using our Care Corner Blog this month to share stories from our Clinical Pharmacists.…
From a Specialty Pharmacy Liaison – I recently received a call late in the day from the mother of one of our growth hormone patients saying her mail-order pharmacy was…
Last September, Excelera announced its innovative process for assessing medication adherence across its nationwide network of health system specialty pharmacies. The data was presented as a poster at the ASHP Summer…
