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Website Accessibility

Accessibility Statement for ShieldsHealthSolutions.com

Last updated: September 9, 2026

Our Commitment

Shields Health Solutions is committed to ensuring digital accessibility for people of all abilities, including people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make that happen. We believe that everyone, regardless of disability or ability, should be able to access and benefit from the information and services available on our website.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

ShieldsHealthSolutions.com is actively working toward conformance with WCAG 2.2 Level AA.

Measures Taken to Support Accessibility

Shields Health Solutions takes the following measures to ensure accessibility of ShieldsHealthSolutions.com:

  • Include accessibility as part of our mission statement and internal policies

  • Provide continual accessibility training for our staff

  • Assign clear goals and responsibilities for accessibility to relevant team members

  • Employ formal accessibility quality assurance methods, including periodic audits

Accessibility Features

Our website is designed with the following accessibility features in mind:

  • Keyboard navigation — Pages can be navigated using a keyboard alone

  • Text alternatives — Images include descriptive alt text for screen readers

  • Color contrast — Text and background color combinations meet minimum contrast ratios

  • Resizable text — Text can be resized using standard browser controls without loss of content or functionality

  • Descriptive links and headings — Links and headings are written to be meaningful out of context

  • Consistent navigation — Navigation structure remains consistent across pages

  • Form labels and instructions — Form fields include clear labels and instructions

  • Compatibility with assistive technology — We aim for compatibility with current versions of screen readers such as JAWS, NVDA, and VoiceOver

Technical Specifications

Accessibility of ShieldsHealthSolutions.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Known Limitations

Despite our best efforts to ensure accessibility of ShieldsHealthSolutions.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

  • Third-party content: Some content embedded from third-party providers may not be fully within our control and may not meet the same accessibility standards. We are working with these vendors to improve accessibility.

  • PDF documents: Some older PDF documents on the site may not be fully accessible. We are working to remediate these or provide accessible alternatives upon request.

Feedback and Contact Information

We welcome your feedback on the accessibility of ShieldsHealthSolutions.com. If you encounter accessibility barriers, or if you need to request information or materials in an alternative format, please let us know:

We try to respond to accessibility feedback within 2 business days.

Assessment and Evaluation Approach

Shields Health Solutions assessed the accessibility of ShieldsHealthSolutions.com by the following approach(es):

  • Self-evaluation

  • External accessibility audit conducted by The Shipyard

  • Automated testing tools (e.g., axe, WAVE, Lighthouse)

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with:

  • The U.S. Department of Justice, Civil Rights Division, for concerns related to the Americans with Disabilities Act (ADA)

  • The U.S. Department of Health and Human Services, Office for Civil Rights, for concerns related to healthcare accessibility (Section 504/1557), if applicable to your services

Ongoing Efforts

Accessibility is an ongoing effort, not a one-time project. We will continue to monitor our website, incorporate accessibility into future development, and update this statement as improvements are made.